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Why We Charge a Diagnostic Assessment Fee — and What It Covers

Blogs

What a device assessment actually involves, what the diagnostic assessment fee covers, when it’s credited against a repair, and why it applies whether or not you proceed.

Read Now ~ 3 months ago

Does Putting a Wet Phone in Rice Actually Work? (No — Here’s What to Do Instead)

Blogs

The rice trick for a wet phone is a myth — and it can make things worse. Here’s what actually happens when a phone gets wet, and the right steps to save it.

Read Now ~ 3 months ago

Can Apple Activation Lock Be Removed From a Mac or iPhone?

Blogs

Bought a MacBook or iPhone locked to a previous owner? Learn who can legitimately remove Activation Lock, what Apple requires, and how to avoid buying a locked device.

Read Now ~ 3 months ago

Time Machine Backup Setup Guide for Mac

Mac

Time Machine is Apple’s built-in backup system and it is the single best thing you can do to protect your Mac data. This guide walks you through setting it up from scratch, keeping it running properly, and understanding what it does and does not protect you from. Spend five minutes on this now and you […]

Read Now ~ 5 months ago
73inc blog image for Water Damage MacBook Logic Board: What Actually Happens and How to Fix It
MacBook Repair

Water Damage MacBook Logic Board: What Actually Happens and How to Fix It

You set your coffee cup a little too close to your MacBook. A split second later, liquid is spreading across your keyboard and your stomach drops. Whether it was water, coffee, juice, or something worse, the next few hours are critical for your device. This guide explains exactly what water damage does to a MacBook […]

Read Now ~ 5 months ago

How Much Is Your Old MacBook Worth When Upgrading?

Mac

Your old MacBook can help fund your next one—but a useful valuation needs more than its year. The exact model, memory, storage, battery, condition and current demand all matter. So does what you need the replacement to do. At 73inc, you can discuss selling or trading your existing MacBook, choosing a replacement and getting your […]

Read Now ~ 6 months ago

MacBook Not Turning On? Here Is How to Fix It (2026 Guide)

Mac

There is nothing quite like the sinking feeling of pressing the power button on your MacBook and getting absolutely nothing back. No chime, no fan spin, no light on the screen. Before you panic or assume the worst, the good news is that most MacBooks that refuse to turn on can be fixed, and in […]

Read Now ~ 6 months ago

Logic Board Repair vs Buying a New Mac

MacBook Repair

Being told your MacBook needs a logic board repair is one of the most stressful moments in any Mac owner’s life. The logic board is the central circuit board of the entire machine, it holds the CPU, GPU, RAM (on Apple Silicon models), and dozens of other components. When it fails, the whole MacBook stops […]

Read Now ~ 6 months ago

MacBook Battery Health Check Guide 2026

Battery Issues

Your MacBook battery does not last forever. Whether you use it for work, study, or everyday life around New Zealand, knowing how to check and understand your battery health can save you money, extend the life of your laptop, and help you decide when it is time to get a professional replacement sorted. What is […]

Read Now ~ 6 months ago
73inc blog image for How Long Does a MacBook Battery Last?
Battery Issues

How Long Does a MacBook Battery Last?

You unplug your MacBook in the morning, sit down at your desk or head out to a café, and by mid-afternoon it is already hunting for a power socket. Or maybe you have had your MacBook for a couple of years and noticed it just does not last the way it used to. Either way, […]

Read Now ~ 6 months ago

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What our Google customers say

4.9★★★★★Google rating

Verified customer reviews imported directly from the 73inc Google Business Profile.

Posted on Google Google
John Morris profile picture
John Morris
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and very helpful in explaining the mysteries of IT to a novice! My Mac is now working well and fixed within a few hours. Much appreciated. John M
Posted on Google Google
Bruce Jarvis profile picture
Bruce Jarvis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, very fast, I was concerned my laptop would be out of action for a few days, fixed overnight.
Posted on Google Google
Arthur Hintze profile picture
Arthur Hintze
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great all round experience with this Team, without exception, they care about their Customers. The repair time was very quick. I will definitely be using their services again. Thanks.
Posted on Google Google
Michael O'Brien profile picture
Michael O'Brien
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Professional and very efficient!
Posted on Google Google
Daniel Baird profile picture
Daniel Baird
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service! Would recommend
Posted on Google Google
AT profile picture
AT
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, highly recommend. Enzo took the time to explain things and go through everything with me. Quick service. Thanks
Posted on Google Google
Tom Stevenson profile picture
Tom Stevenson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Enzo was incredible. Compassionate, expert advice and went above and beyond to make sure I was happy with the outcome. Thanks again team!
Posted on Google Google
Corban Eastwood profile picture
Corban Eastwood
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My experience at 73inc was nothing short of exceptional. They fixed my laptop in a timely manner while answering any questions I had in relation to the repair which made me feel very comfortable that I was working with professionals. A very high level of service you don't see as much these days, would recommend them for any technology repairs. Thanks.
Posted on Google Google
Kiri Lightfoot profile picture
Kiri Lightfoot
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks so much, 73inc. When my computer died, I was dreading getting a new one and transferring everything. You sorted it all out for me in a day—saving the data I was scared to lose. Great customer service.