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Impact-damage assessment • Grey Lynn, Auckland

Apple Physical Damage Repair Auckland

Practical assessment for cracked displays, bent MacBook housings, damaged hinges, broken ports and impact-damaged iPhone or iPad enclosures.

MacBook, iPhone & iPad
Whole-device inspection
Quote before repair
90-day warranty (return to base)
Look beyond the visible damage

A cracked corner can affect more than the casing

After a drop or impact, the obvious crack or dent may not be the only fault. Hinges, display cables, batteries, ports, cameras and internal boards can also be stressed, even when the device still starts.

We identify the exact model, inspect the enclosure and affected assembly, test related functions and look for safety concerns such as battery deformation or sharp glass. You receive a clear repair path and quote before chargeable work proceeds.

Cracked or damaged display
Bent housing or lid
Broken hinge or port
Impact-related internal fault
Technician assessing physical impact damage on a current MacBook Pro at 73inc Auckland
Damage we assess

Model-specific repair options for Apple devices

01

Cracked displays

Screen damage is checked alongside the enclosure, hinges and image system before parts are recommended.

02

Bent MacBook housing

Dents and deformation may interfere with the display, ports, trackpad, battery or safe closure.

03

Hinge damage

Stiff, loose or broken hinges can strain display cables and the lid or top-case mounting points.

04

Broken ports

Impact-damaged USB-C, charging and audio ports are assessed with their cables and board connections.

05

iPhone and iPad impact

Glass, frame, camera and housing damage are checked for fit, function and battery safety.

06

Repair economics

Parts availability, device age, hidden damage and overall value are considered before major repairs.

A careful repair path

From impact to an informed decision

01

Identify the model

Parts and construction vary significantly between Apple device generations.

02

Inspect and test

Visible damage, safety risks and related functions are checked together.

03

Review the quote

We explain the repair option, parts, cost and expected turnaround.

04

Repair and verify

Approved work is completed and affected functions are tested before return.

Physical damage questions

Frequently asked questions

Can a bent MacBook housing be repaired?

Sometimes. The practical option depends on where it is bent, whether mounting points or internal parts are affected, and the exact model.

Should I keep using a device after a hard drop?

Stop using it if the battery is swollen, the enclosure is opening, glass is sharp, it becomes hot or charging is abnormal. Arrange an assessment promptly.

Does visible damage mean the internal parts are damaged too?

Not always, but impact can affect cables, batteries, boards, cameras and ports. Related functions should be tested before deciding the repair scope.

Will a physical repair erase my files?

It normally should not, but data is never guaranteed after impact damage. Keep a current backup where possible and tell us if data is the priority.

Is accidental damage covered by Apple’s standard warranty?

Accidental damage is generally not covered by Apple’s standard limited warranty. Check your AppleCare or insurance terms for your specific device.

Will you quote before ordering parts?

Yes. We confirm the likely repair path and provide a quote before chargeable replacement work proceeds.

Get the full impact damage properly assessed

Tell 73inc the device model, what happened and which functions are affected. We will guide you to the right next step.

Flexible ways to pay

Repair today. Pay the way that works for you.

Choose secure card payment, PayPal, or split eligible purchases with Afterpay.

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Payment method availability, Afterpay eligibility and provider terms apply.

Trusted by Auckland customers

What our Google customers say

4.9★★★★★Google rating

Verified customer reviews imported directly from the 73inc Google Business Profile.

Posted on Google Google
John Morris profile picture
John Morris
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and very helpful in explaining the mysteries of IT to a novice! My Mac is now working well and fixed within a few hours. Much appreciated. John M
Posted on Google Google
Bruce Jarvis profile picture
Bruce Jarvis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, very fast, I was concerned my laptop would be out of action for a few days, fixed overnight.
Posted on Google Google
Arthur Hintze profile picture
Arthur Hintze
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great all round experience with this Team, without exception, they care about their Customers. The repair time was very quick. I will definitely be using their services again. Thanks.
Posted on Google Google
Michael O'Brien profile picture
Michael O'Brien
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Professional and very efficient!
Posted on Google Google
Daniel Baird profile picture
Daniel Baird
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service! Would recommend
Posted on Google Google
AT profile picture
AT
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, highly recommend. Enzo took the time to explain things and go through everything with me. Quick service. Thanks
Posted on Google Google
Tom Stevenson profile picture
Tom Stevenson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Enzo was incredible. Compassionate, expert advice and went above and beyond to make sure I was happy with the outcome. Thanks again team!
Posted on Google Google
Corban Eastwood profile picture
Corban Eastwood
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My experience at 73inc was nothing short of exceptional. They fixed my laptop in a timely manner while answering any questions I had in relation to the repair which made me feel very comfortable that I was working with professionals. A very high level of service you don't see as much these days, would recommend them for any technology repairs. Thanks.
Posted on Google Google
Kiri Lightfoot profile picture
Kiri Lightfoot
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks so much, 73inc. When my computer died, I was dreading getting a new one and transferring everything. You sorted it all out for me in a day—saving the data I was scared to lose. Great customer service.