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Independent MacBook repair • Grey Lynn, Auckland

MacBook Repair Auckland

Practical diagnosis and repair for MacBook Air and MacBook Pro—screens, batteries, charging, keyboards, liquid damage and component-level logic-board faults.

Quote before repair
Apple silicon & Intel
Component-level expertise
90-day repair warranty
One workshop, clear answers

MacBook repairs based on the actual fault

MacBook problems that look similar can have very different causes. A black screen might be display damage, a backlight fault or a Mac that is not starting. Poor battery life may be a worn battery, a charging issue or software using excessive power. Accurate diagnosis helps avoid replacing parts that are still working.

At 73inc, we assess the symptoms, confirm the exact model and test the relevant hardware before recommending work. Where a repair is practical, you receive a clear explanation, price and expected turnaround before we proceed.

MacBook Air and MacBook Pro
USB-C and MagSafe charging
Apple silicon and Intel models
Fault diagnosis before parts
73inc technician diagnosing a current MacBook in Auckland
MacBook repair services

Common faults we diagnose and repair

Use the relevant specialist page for more detail, or contact us with the symptoms and model if you are unsure where the problem fits.

03

Charging faults

USB-C, MagSafe, charging-port and board-level power issues assessed with the correct model in mind.

04

Keyboard and trackpad

Unresponsive keys, repeated characters, liquid-affected keyboards and trackpad or cable faults.

05

Logic-board repair

Component-level diagnosis for no-power, intermittent, liquid-damage and power-rail faults.

06

Storage and data recovery

Startup problems, data priorities, macOS faults and appropriate upgrade advice for supported models.

Modern MacBook screen repair and replacement service at 73inc Auckland
Repair or replace?

Advice that considers age, condition and value

Not every MacBook should be repaired at any cost. We consider the model, age, overall condition, storage and memory configuration, the fault, parts availability and whether other wear is likely to affect value.

If repair makes sense, we explain the appropriate option. If the economics are poor, we say so and can discuss data priorities, sell or trade-in pathways, or replacement choices. The aim is a useful decision—not an unnecessary repair.

How it works

A straightforward MacBook repair process

01

Tell us the symptoms

Share the model, what happened and what the MacBook is doing now.

02

We assess it

Testing focuses on the likely cause while checking for connected faults.

03

You receive a quote

We explain the repair option, cost and turnaround before chargeable work.

04

Repair and test

Approved work is completed and the relevant functions are checked before return.

MacBook repair questions

Frequently asked questions

Which MacBook models do you repair?

We assess MacBook Air and MacBook Pro models, including current Apple-silicon machines and many earlier Intel models. Parts availability and repair economics vary by exact model and year.

Do I need to know exactly what is wrong?

No. Tell us the symptoms and any recent event such as a drop, spill or charging problem. Diagnosis is designed to identify the underlying fault.

Will you quote before doing the repair?

Yes. After assessment, we explain the fault and provide a quote before chargeable repair work proceeds.

What does the assessment cost, and is it added to the repair?

Assessment fees are typically NZ$149–NZ$230 incl. GST, depending on the MacBook model and the type of fault being investigated. We confirm the applicable assessment fee before booking. The assessment fee is paid at booking and, if the approved repair proceeds and is completed, it is deducted from the final repair total rather than charged on top of it.

Can you repair a MacBook logic board?

Where practical, 73inc performs component-level logic-board diagnosis and repair rather than automatically replacing the complete board.

What happens to my data during repair?

Many hardware repairs do not require data changes, but data cannot be guaranteed. Tell us before assessment if files are the priority, and keep a current backup whenever the MacBook is accessible.

How long does a MacBook repair take?

Turnaround depends on diagnosis, model, parts availability and the repair required. We give an expected timeframe with the quote and update you if that changes.

Ready to get your MacBook assessed?

Contact 73inc in Grey Lynn with the model and symptoms. We will guide you to the right repair service.

Flexible ways to pay

Repair today. Pay the way that works for you.

Choose secure card payment, PayPal, or split eligible purchases with Afterpay.

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Trusted by Auckland customers

What our Google customers say

4.9★★★★★Google rating

Verified customer reviews imported directly from the 73inc Google Business Profile.

Posted on Google Google
John Morris profile picture
John Morris
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and very helpful in explaining the mysteries of IT to a novice! My Mac is now working well and fixed within a few hours. Much appreciated. John M
Posted on Google Google
Bruce Jarvis profile picture
Bruce Jarvis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, very fast, I was concerned my laptop would be out of action for a few days, fixed overnight.
Posted on Google Google
Arthur Hintze profile picture
Arthur Hintze
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great all round experience with this Team, without exception, they care about their Customers. The repair time was very quick. I will definitely be using their services again. Thanks.
Posted on Google Google
Michael O'Brien profile picture
Michael O'Brien
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Professional and very efficient!
Posted on Google Google
Daniel Baird profile picture
Daniel Baird
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service! Would recommend
Posted on Google Google
AT profile picture
AT
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, highly recommend. Enzo took the time to explain things and go through everything with me. Quick service. Thanks
Posted on Google Google
Tom Stevenson profile picture
Tom Stevenson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Enzo was incredible. Compassionate, expert advice and went above and beyond to make sure I was happy with the outcome. Thanks again team!
Posted on Google Google
Corban Eastwood profile picture
Corban Eastwood
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My experience at 73inc was nothing short of exceptional. They fixed my laptop in a timely manner while answering any questions I had in relation to the repair which made me feel very comfortable that I was working with professionals. A very high level of service you don't see as much these days, would recommend them for any technology repairs. Thanks.
Posted on Google Google
Kiri Lightfoot profile picture
Kiri Lightfoot
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks so much, 73inc. When my computer died, I was dreading getting a new one and transferring everything. You sorted it all out for me in a day—saving the data I was scared to lose. Great customer service.