Cracked screen? We’ve all been there. Whether your MacBook screen took a nasty fall or simply gave out over time, getting it repaired and knowing how long that’ll take is crucial. Whether you have to use your MacBook to work, study, or simply go about your day-to-day life, you cannot go without it, not for too long, in any case. So, the big question: how long does it really take Apple to repair your screen?
Let’s break it down.
What Happens When You Book a Repair with Apple?
When you bring your damaged MacBook out to an authorized Apple store or when you mail it in through the post, it starts with a device evaluation step. Apple technicians will examine the damaged area, note whether it is just damaged or parts (such as a damaged display cable or logic board). Then they will provide you with an estimate.
If your MacBook is under AppleCare+ and the damage is accidental, you may be looking at a service fee.. But that’s just the cost. What about the wait time?
On average, screen repairs from Apple can take:
- 1–3 business days if they have the parts in-store and you’re visiting a Genius Bar.
- 5–7 business days if they need to send your MacBook to an Apple repair center.
- Up to 2 weeks if parts are out of stock or if there’s a backlog of repairs.
But here’s the kicker: a lot of people in Auckland and across New Zealand have noticed delays that stretch beyond these averages, especially post-pandemic, with global supply chain issues and increased demand for Apple services.
Why the Delay with Apple Repairs?
Let’s be real: Apple has its strengths, but speed isn’t always one of them. When it comes to screen repairs, there are a few common reasons for longer wait times:
- Limited parts availability – Not all stores stock all parts.
- High demand – Especially around uni season or product launches.
- Shipping delays – Repairs are often done off-site at Apple’s central facilities.
- Internal diagnostics – Apple performs full system checks, which adds time.
So even though Apple might quote you “3–5 days,” real-world turnaround might be much longer, especially if you’re relying on standard service.
What Are the Alternatives?
Here’s where 73inc.nz enters the chat. If you don’t want to be without your MacBook for 1–2 weeks, it might be time to look at third-party Mac repair specialists. But not just anyone, you want people who know Apple hardware inside and out.
At 73inc, our team offers fast, efficient Mac repairs without the long wait times. We’re based in Auckland, which means you don’t have to worry about your device being shipped off to another city or country.
We understand how important your device is to your workflow. That’s why we offer same-day assessments and fast turnarounds in some cases, even within 24–48 hours, depending on part availability.
Our technicians are highly trained in MacBook Screen repair, whether it’s screen damage, logic board failure, or keyboard issues. And we don’t just throw out parts for the sake of it, we’re here to fix what’s broken, not sell you something new.
Why Choose Local Over Apple?
There’s something to be said for keeping it local. By searching for Mac repairs near me, you’re not just supporting Auckland businesses, you’re saving yourself time and money.
Here’s why people are ditching Apple repairs for local experts:
- Faster turnaround – Get your MacBook back in days, not weeks.
- Transparent communication – We talk like humans, not robots reading a script.
- No unnecessary upselling – If it doesn’t need replacing, we won’t replace it.
- Personalised service – We remember your name (and your MacBook’s quirks).
Still Under Warranty? Here’s What to Consider
If your MacBook is under AppleCare or still within the standard one-year warranty, getting your screen repaired by Apple may be free or cost a reduced service fee. But even then, the wait time and process can be frustrating.
Third-party repair stores such as 73inc provide cheap repair prices and even better quality repair in some cases, not to mention they do not void your warranty, provided you’re not replacing genuine Apple parts.
We will be honest about what is possible and what is not, and we will guide you through the possible options so that you end up making an informed decision.
Bottom Line: How Long Should a Screen Repair Take?
If everything goes perfectly, Apple might return your MacBook in about 3–5 business days. But more often than not, you’re looking at a week or more.
Want to skip the wait? Let Mac repair specialists like us take care of it. We handle everything from cracked screens and water damage to keyboard malfunctions and slow startups.
So if you’re searching for Mac repairs near me or need an Auckland Apple repair you can trust, we’ve got your back. Your MacBook deserves better than a two-week timeout.
Check out our services at 73inc.nz and book a repair that works on your schedule, not Apple’s.
TL;DR
- Apple repairs can take anywhere from 3 days to 2 weeks.
- Delays are common due to parts, backlog, and off-site service.
- Local Mac repair specialists like 73inc in Auckland offer faster, more reliable service.
- If you’re looking for MacBook repair, don’t wait. Try the pros at 73inc.nz.
We’re ready when you are.