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Windows laptop repair • Grey Lynn, Auckland

Windows Laptop Repair Auckland

Fault diagnosis and practical repairs for Dell, HP, Lenovo, Asus, Acer and other Windows laptops, covering power, charging, heat, storage, software and performance problems.

1–5 hour diagnosis
Common brands supported
Quote before repair
90-day repair warranty
Laptop repair based on evidence

Power, charging and performance faults properly tested

A laptop that will not start may have an adapter, charging socket, battery, storage or board-level fault. Slow performance may come from failing storage, heat, memory pressure or Windows itself.

We open the laptop from the correct service side, inspect the hardware safely and explain the practical repair or replacement options.

Technician diagnosing a Windows laptop motherboard from the underside with a multimeter
Laptop repair capability

Common Windows laptop services

01

Charging and DC sockets

Adapter, USB-C, DC-in and charging-circuit diagnosis.

02

No-power and shutdowns

Startup faults, short circuits and intermittent power symptoms.

03

Cooling and overheating

Fans, heatsinks, blocked airflow and thermal performance.

04

SSD and RAM upgrades

Model-compatible storage and memory improvements.

05

Keyboard and trackpad

Selected input faults and replaceable assemblies.

A careful repair process

A clear laptop repair pathway

01

Intake

Confirm model, symptoms and important data.

02

Diagnose

Inspect and test the relevant systems.

03

Quote

Explain parts, labour and expected outcome.

04

Repair & test

Complete approved work and verify operation.

Windows laptop repair questions
Which laptop brands do you repair?

We commonly assess Dell, HP, Lenovo, Asus, Acer and other Windows laptops, depending on parts and repair feasibility.

Do I need to know exactly what is wrong?

No. Describe the symptoms and when they occur; diagnosis is our job.

Can you repair laptop charging problems?

Yes. We test the charger, socket, battery and charging circuitry to identify the real cause.

Can you upgrade my laptop SSD or RAM?

Often, where the model has replaceable storage or memory. We confirm compatibility first.

What happens to my data during repair?

We avoid unnecessary changes to your files and discuss backup or recovery options when storage is involved.

How long does a laptop repair take?

Many diagnoses are completed promptly, but parts and complex board faults can extend the timeframe. We advise after assessment.

Laptop not charging, starting or running properly?

Bring it to our Grey Lynn repair lab for a clear assessment.

Flexible ways to pay

Repair today. Pay the way that works for you.

Choose secure card payment, PayPal, or split eligible purchases with Afterpay.

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Payment method availability, Afterpay eligibility and provider terms apply.

Trusted by Auckland customers

What our Google customers say

4.9★★★★★Google rating

Verified customer reviews imported directly from the 73inc Google Business Profile.

Posted on Google Google
Mikey Lougheed profile picture
Mikey Lougheed
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I walked into 73inc 9 years ago and I have never left. From cell phones that the kids have broken to computers that have stopped working on me. Enzo and his crew have never let me down. My computer died 3 months ago. Enzo stayed open till 8;30pm just for me. I was in trouble, I left that night with a working computer ready for the next day. That is the customer service that keeps me going back that just doesn't exist in any where else.
Posted on Google Google
Ross Alaine Ortile profile picture
Ross Alaine Ortile
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I highly recommend Enzo! He provided fast, friendly, and amazing service. My laptop had a battery issue, and he fixed it quickly. So far, my laptop has been working perfectly, and the new battery is working great as well. He was very helpful and made the whole process easy and hassle-free. I’m very happy with the service and would definitely recommend him to anyone who needs laptop repairs. Thank you so much, Enzo! 😊
Posted on Google Google
B C profile picture
B C
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great Service, my iphone stopped working and 73inc had it fixed within the day. The owner is super nice, he could have tried to up-sell but I felt he gave me honest advice with the least $ to spend. Highly recommend!
Posted on Google Google
Elizabeth Brookbanks profile picture
Elizabeth Brookbanks
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
73Inc is the only place to go for all computer / electronic requirements. The knowledge of staff and level of customer care is absolutely exemplary. I’m not fluent with technology and these guys assist me with patience and integrity. I know I am always getting the best product and solution for my requirements. I cannot rate 73Inc highly enough. Enzo is an absolute super star. We are so grateful to have found them and will continue to recommend their services to everyone looking for THE BEST level of customer care, value and product knowledge. Thank you 73Inc. Sincerely!
Posted on Google Google
Lola Robinson profile picture
Lola Robinson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Such an easy and efficient service, helpful education and I think reasonable prices!
Posted on Google Google
Fred Mahadaya profile picture
Fred Mahadaya
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
⭐⭐⭐⭐⭐ I just had my daughter’s MacBook screen repaired here and I’m really impressed with the service. The repair was done much faster than I expected, and I’m very happy with the result. A special thanks to Enzo, who was very friendly, helpful, and professional throughout the whole process. He explained everything clearly and made the experience easy and stress-free. Fast, reliable, and professional service. I’m very satisfied and would definitely recommend 73inc to anyone looking for a MacBook or Apple device repair in Auckland. Thank you, Enzo and the team!
Posted on Google Google
Martin Buis profile picture
Martin Buis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Good service, and able to support older Macs. They were prompt and provided excellent updates
Posted on Google Google
Will Luxton profile picture
Will Luxton
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
It was a fantastic experience dealing with 73 inc. They responded immediately to my inquiry, and provided all the information I needed for my MacBook Air repair. I dropped it off late in the afternoon and it was ready first thing the next day. They were very proactive in keeping me up-to-date with the repair status, and provided an amazing service. Will happily use them again!