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Independent Repairs for Apple Devices in Auckland

73inc is an independent repair business in Grey Lynn providing repairs for MacBook, iMac, iPhone and iPad, with diagnosis and practical options for screen, battery, charging, software, data-recovery and board-level faults.

Choose the relevant repair pathway below. For MacBook Air or MacBook Pro faults, start with our MacBook repair service. Repairs include a 90-day return-to-base warranty on applicable parts and labour.

Diagnosis firstWe assess the fault and explain the repair options before any repair proceeds.
Device-specific pathwaysMacBook, iMac, iPhone and iPad repair services.
Board-level capabilityComponent repair for logic-board faults where practical.
90-day warrantyReturn-to-base cover for applicable parts and labour.
5 star Mac repair services

Enquire or Get a Quote

Apple Device Repair Services and Specialist Pathways

Choose the Apple device or repair pathway that best matches the fault. We assess the issue, provide a quote, and explain whether repair, part replacement or data recovery is the practical next step before any repair proceeds.

Screen replacement

MacBook and iMac display faults, cracked glass, lines, backlight issues and calibration checks.

Battery replacement

Battery health checks, swelling, short runtime, charging faults and return-to-base warranty.

No-power faults, charging circuits, board-level diagnosis and component repair where viable.

Careful recovery pathways for failed storage, no-boot devices and liquid-damaged Macs.

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Diagnostics First, Quote Before Repair

We assess the device first, explain the findings and applicable repair pathways, then confirm the quote before approved repair work goes ahead. Many initial assessments are completed the same day or by the next working day; complex logic-board, liquid-damage or data-recovery work may require more time depending on the fault, device condition, parts and repair pathway.

Depending on the circumstances, we may recommend that you approach an Apple Authorised Service Provider directly or, in some cases, assist with coordinating an authorised repair through one of our AASP partners. Customers should check any Apple warranty, AppleCare, insurance or other applicable cover before authorising repair work.

Apple Repairs From One Auckland Repair Lab

73inc has operated from our repair lab in Grey Lynn, Auckland, since 2016. We repair MacBook, iMac, iPhone and iPad issues there, with board-level capability and practical advice. If the repair cost or condition of the device makes replacement worth considering, we will explain the available options before you approve the repair.

MacBook and iMac

Screen, battery, keyboard, charging, logic board, software and data recovery issues.

iPhone and iPad

Battery, screen, charging, liquid damage and support pathways for current Apple devices.

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iPhone and iPad repair services at 73inc Auckland

iPhone and iPad Repairs Auckland

Our Apple repair service also covers iPhone and iPad faults—not only Macs. We assess the exact model and symptom before recommending a screen, battery, charging or liquid-damage repair.

Screen replacement, battery service, charging faults, camera and audio problems, liquid damage and board-level assessment.

Screen and glass damage, charging problems, batteries, liquid damage and practical repair-or-replace advice.

Apple desktop support

iMac, Mac mini, Mac Studio and Mac Pro diagnostics, software, storage and repair pathways.

Model checked first

Bring the device in or send its model or serial details so parts, pricing and timing can be confirmed before work.

MacBook and iMac Models We Service

We support older Intel Macs through to current Apple silicon models. The list has been updated so customers with newer devices do not have to guess whether their Mac is covered.

13-inch and 15-inch MacBook Air models including M1, M2, M3, M4 and M5 generations.

13-inch, 14-inch and 16-inch MacBook Pro models including Intel, M1/M2/M3, M4, M5, M5 Pro and M5 Max generations.

iMac

Intel iMac, iMac Pro, 24-inch iMac with M1 and M3, and 24-inch iMac 2024 M4 two-port and four-port models.

Mac desktop

Mac mini, Mac Studio and Mac Pro support for diagnostics, storage, software and practical repair pathways.

iPhone and iPad

Battery, screen, charging and liquid damage support for modern iPhone and iPad models.

Not sure which model?

Bring it in or include the serial number when enquiring and we will confirm the repair options before quoting.

Frequently Asked Questions

How long does Apple-device diagnosis and repair usually take?

Many initial assessments are completed the same day or by the next working day. Most MacBook screen assessments are completed the same day, typically within around 1–5 hours. Logic-board diagnosis is normally completed the same day or by the next working day. Complex logic-board, liquid-damage or data-recovery work may require additional time depending on the fault, complexity, device condition, parts availability and repair pathway. These are normal operating timeframes, not guarantees.

What Apple devices do you repair?

We repair MacBook, MacBook Pro, MacBook Air, iMac, iPhone and iPad issues, including hardware, software, charging, screen, battery and data recovery faults.

What types of MacBook repairs do you offer?

Screen replacement, battery replacement, keyboard faults, charging issues, no-power faults, logic board repair, liquid damage assessment, software troubleshooting and data recovery.

Do repairs include a warranty?

Yes. Repairs include a 90-day return-to-base warranty on applicable parts and labour. Standard warranty terms apply.

Is it worth repairing a MacBook?

Often, yes. If the fault is repairable at component level, repair may cost less than full assembly replacement or replacing the device. If the repair cost or condition of the device makes replacement worth considering, we will explain the available options before you approve the repair.

Do you use official Apple parts, or compatible alternatives?

Depending on the model, fault and availability, the proposed repair may involve a new genuine Apple part, a tested genuine used or ex-display part, a suitable new replacement part, or component-level repair. Not every pathway is available for every device. We explain the option that applies before repair approval.

What are the signs an Apple battery may need replacing?

Short runtime, unexpected shutdowns, service warnings, charging problems, excess heat or swelling should be assessed. Stop using a device immediately if its battery is visibly swollen.

Will I lose my data during a battery, screen or logic-board repair?

Most hardware repairs do not intentionally erase data, but every failing device carries risk. Back up first where possible and tell us if data recovery is the priority before work begins.

Flexible ways to pay

Repair today. Pay the way that works for you.

Choose secure card payment, PayPal, or split eligible purchases with Afterpay.

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Payment method availability, Afterpay eligibility and provider terms apply.

Trusted by Auckland customers

What our Google customers say

4.9★★★★★Google rating

Verified customer reviews imported directly from the 73inc Google Business Profile.

Posted on Google Google
John Morris profile picture
John Morris
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Excellent service and very helpful in explaining the mysteries of IT to a novice! My Mac is now working well and fixed within a few hours. Much appreciated. John M
Posted on Google Google
Bruce Jarvis profile picture
Bruce Jarvis
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, very fast, I was concerned my laptop would be out of action for a few days, fixed overnight.
Posted on Google Google
Arthur Hintze profile picture
Arthur Hintze
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
I had a great all round experience with this Team, without exception, they care about their Customers. The repair time was very quick. I will definitely be using their services again. Thanks.
Posted on Google Google
Michael O'Brien profile picture
Michael O'Brien
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Professional and very efficient!
Posted on Google Google
Daniel Baird profile picture
Daniel Baird
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service! Would recommend
Posted on Google Google
AT profile picture
AT
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Great service, highly recommend. Enzo took the time to explain things and go through everything with me. Quick service. Thanks
Posted on Google Google
Tom Stevenson profile picture
Tom Stevenson
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Enzo was incredible. Compassionate, expert advice and went above and beyond to make sure I was happy with the outcome. Thanks again team!
Posted on Google Google
Corban Eastwood profile picture
Corban Eastwood
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
My experience at 73inc was nothing short of exceptional. They fixed my laptop in a timely manner while answering any questions I had in relation to the repair which made me feel very comfortable that I was working with professionals. A very high level of service you don't see as much these days, would recommend them for any technology repairs. Thanks.
Posted on Google Google
Kiri Lightfoot profile picture
Kiri Lightfoot
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifies that the original source of the review is Google.
Thanks so much, 73inc. When my computer died, I was dreading getting a new one and transferring everything. You sorted it all out for me in a day—saving the data I was scared to lose. Great customer service.