Network settings
Corrupt saved networks, DNS or proxy settings, VPN software and configuration conflicts can interrupt normal connectivity.
For MacBook and iMac Wi‑Fi that drops out, runs slowly, refuses to connect or cannot see networks—without assuming the router or replacing hardware first.
Wi‑Fi trouble can come from the Mac, macOS settings, saved network data, interference, security configuration, a damaged antenna or a failing wireless component. The fastest useful repair starts by reproducing the symptom and identifying which layer is failing.
We compare behaviour across known networks, check signal quality and wireless hardware reporting, review relevant macOS settings and look for physical or liquid damage where the history suggests it. You receive a clear explanation before any chargeable repair.

Corrupt saved networks, DNS or proxy settings, VPN software and configuration conflicts can interrupt normal connectivity.
Updates, extensions, security tools and user-profile issues can change wireless performance without a hardware failure.
Band selection, channel congestion, distance and local interference can affect one location more than another.
Drops, previous repairs or display damage may disturb antenna cables or their connections in supported models.
Wi‑Fi/Bluetooth modules, power supply and board-level faults are considered when software and network checks pass.
Past moisture exposure can create intermittent wireless faults even when the Mac appears normal in other use.
Tell us where it happens, which networks fail and whether Bluetooth is also affected.
The Mac is tested on known connections and checked for signal and hardware reporting.
Network, macOS, antenna and hardware possibilities are narrowed down systematically.
We explain the repair or configuration option, cost and expected result before proceeding.
Security mode, frequency band, saved settings, router configuration and interference can affect networks differently. Comparing known networks helps locate the problem.
Settings, extensions or software compatibility can change after an update. We check software causes before concluding that hardware needs repair.
They may share antenna paths or wireless hardware, so combined symptoms can point toward connections, modules or board-level power rather than only a saved network issue.
Yes. Impact or display damage can affect antenna paths or connections in some models. The repair history and physical condition help guide testing.
Usually not initially. We can test the Mac on known networks and compare its behaviour. Detailed information about your home or office setup can still be useful.
Yes. If testing identifies a repairable hardware fault, we explain the option and provide a quote before chargeable repair work proceeds.
Contact 73inc with the Mac model and connection symptoms. We will guide you to the right assessment.
Flexible ways to pay
Choose secure card payment, PayPal, or split eligible purchases with Afterpay.
Payment method availability, Afterpay eligibility and provider terms apply.
Trusted by Auckland customers